We're here to help with your accommodation needs
Whether you have questions about our properties, need assistance with a booking, or want to provide feedback about your stay, we're here to help.
Find quick answers to common questions about our accommodations
You can make a booking by sending us an inquiry through our contact form, emailing us directly, or calling our booking line. We'll check availability and guide you through the booking process.
Our standard cancellation policy allows for a full refund if cancelled 30 days or more before your stay. For cancellations within 30 days, refund policies vary by property. Please contact us for specific details.
Pet policies vary by property. Some of our properties are pet-friendly, while others do not allow pets. Please inquire about the specific property you're interested in.
Yes, we offer discounts for bookings of 7 nights or more at most of our properties. The discount percentage varies by property and season. Contact us for details.
Amenities vary by property, but all our accommodations come with fully equipped kitchens, linens, towels, and basic toiletries. Specific amenities for each property are listed on their individual pages.
For group bookings, please contact us directly through email or phone. We can help coordinate booking multiple properties and ensure they are available for your desired dates.
We have properties in prime locations across New Zealand and Australia
Our Ohakune properties are located at Snowmass Drive, just minutes from the town center and with easy access to Mt Ruapehu for skiing and mountain biking adventures.
Our Atiamuri Lake House is situated 800m from the Atiamuri lake boat ramp, providing excellent access to water activities including boating, fishing, and swimming.
Our Surfers Paradise apartment is centrally located with stunning ocean views and direct beach access, perfect for enjoying the vibrant Gold Coast lifestyle.
Our Golden Beach apartment on the Sunshine Coast offers a relaxing beachside retreat in a family-friendly area with easy access to all the coast's attractions.
Reach out to us today to check availability and start planning your stay